Archive for June, 2009

Going Mainstream and Grabbing National Headlines

Monday, June 29th, 2009

While Lindsay Lohan, Jon and Kate and even the iconic automaker, GM, may not relish the idea of another national headline, those of us in the communications profession are often striving to pique mainstream media interest and land in the spotlight. Every organization has a story to tell, the competition is stiff and cutting through the clutter can be challenging. 

In a recent article featured in ASAE & The Center for Association Leadership’s Communications Newsletter, BRG vice president Shannon McDaniel points out that “earned media” coverage is elusive, unpredictable and uncontrollable. It’s called earned media because you can’t buy it, but also because you really do have to put in the work and earn it - if you want to see the results. 

A while there’s no silver bullet, BRG has compiled a list of ten strategies that, when applied consistently, deliver results: 

1. Identify and leverage existing content.

Every association has a story to tell, information to tell it with, and someone to deliver the news.  Content could include existing research, articles from your publication or journal, or newsworthy presentations from your annual conference.

2. Offer a unique perspective.

Identify broad issues you can tie into (health care, going green, the economy, safety and wellness trends, etc.) and pitch your association’s unique angle/perspective.

3. Engage credible spokespersons.

Your experts could be staff, volunteer leaders or other media-savvy members who can provide valuable commentary.  Of course, ensure they get media training first.

4. Promote local experts.

All local reporters need a local angle.  Engage members in telling your association’s story in their own markets.

5. Conduct consumer-focused research.

The media love fresh statistics that showcase consumer trends.  Poll consumer audiences regarding a topic relevant to your association, package and brand the survey findings and approach consumer reporters with the new data.

6. Be prepared to respond to negative stories related to your profession or subject.

Gather the facts, establish your position, and use this as an opportunity to reach out to the media and tell your side of the story.

7. Build your media network.

Maintain an up-to-date media database and look for opportunities to consistently reach out.  Identify all media contacts whom you’ve worked with, who have sourced your association, or who have written stories related to your profession.

8. Target broadly, but tailor your pitch.

The good news is there is an infinite pool of traditional and digital media outlets to target for coverage.  But you must do your homework and tailor your pitch to each news outlet’s format. 

9. Measure your media.

Translate the value of media coverage to your leadership through quantitative and qualitative measurements.  Track reach and impressions but also analyze the quality of content cited in coverage.

10. Be consistent.

It takes time, creativity and persistence to sell your story and see those efforts come to fruition.  Put a media process in place that enables you to consistently reach out to media with newsworthy content.

Bringing Home the Gold . . . Er, Silver!

Wednesday, June 17th, 2009

As CEO of BRG, my intent when launching our blog was to provide clients and visitors with useful information verses straight commentary.  BRG Spark is a collaborative effort internally vs. being my “soapbox.” However, I realize there are moments in time when it’s the perfect platform for me to thank our amazing clients and recognize the great team at BRG . . . so, please indulge me! 

Recently at our industry’s most prestigious awards ceremony, BRG and our long-term client, Home Safety Council, received the coveted Silver Anvil Award from the Public Relations Society of America (PRSA).  For those of us in public relations and marketing communications, this is a red carpet moment and the equivalent of taking home the Oscar. 

And so it is with great pride and gratitude that I share this honor with Home Safety Council, who has continued to place their trust in us for eight years (they were our very first client), as well as the extraordinary team of talented professionals at BRG dedicated to this account.  We have forged a true partnership with our friends at Home Safety Council, and it’s a collaboration that continues to produce award-winning campaigns year after year. 

We took home the silver in a competitive category - Reputation/Brand Management, Nonprofit Organizations.  The winning program, Safe Haven Campaign, is a comprehensive, integrated reputation building and home safety education initiative created to further establish the organization as a leading national home safety advocate and information resource.  To date, campaign results have exceeded expectations. 

Highlights include:

  1.  765 million media impressions and more than 8,000 placements during 2008.  National coverage included ten broadcast segments across every network (Good Morning America, the CBS Early Show and seven segments on the TODAY Show).
  2. The June issue of Good Housekeeping featured a 16-page section dedicated to home safety that reached 26 million readers throughout the nation.
  3. In 2008, the Web site experienced more than a 22 percent increase of unique visitors compared to 2007 and 1.5 million safety materials were downloaded.  As a result of organic SEO efforts, Home Safety Council achieved #1 Google rankings for all top keywords and number of pages indexed through Google increased by more than 100 percent.
  4. More than 2,000 safety professionals attended Webinar series events and more than 10,000 pieces of educational material were distributed.  5,000+ fire and life safety professionals signed up to the receive Home Safety Council’s newsletter.

Quality work for great clients . . . that’s what it is all about!